1 (902) 600-2523
ScotiaComp Technologies is committed to keeping your data safe. This Privacy Policy governs the way information is collected and used by ScotiaComp Technologies. When you visit the ScotiaComp Technologies website or share information with us, you are consenting to the terms laid out in this Privacy Policy.
Collecting Data
ScotiaComp Technologies is the sole owner of the information collected by its websites, services or other means. We collect information you voluntarily provide such as e-mail, name, address, and phone number. Information is also collected about your service requirements, payments, purchases from our store, etc. and some data may be collected about your devices and networks. Only personal information that is needed to complete a service or sale or that you share is collected.
We also collect computer and general website traffic information such as IP address, operating system, browser version, and referring domain name, as well as anonymous demographic information such as location, age, gender, and interests.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture and name is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When accessing some of our websites or scanning for malware, your connection and all data on our servers is scanned by our Security System and certain anonymous information is collected at the server level. That information includes visitors IP addresses, URI, browser information, screen resolution as well as other location & browser metadata. Other data you may have shared such as comments, media and other information may be scanned. We might also collect HTTP/HTTPs query parameters, encrypted using one-way encryption (irreversible encryption used for comparison & analysis). If an attack is detected, we will collect HTTP parameters without using one-way encryption. We will still encrypt it for the purpose of transferring it to our servers.
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates.
This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com.
Information Collected by Other Websites
ScotiaComp Technologies may share links to third party websites. This Privacy Policy only applies to ScotiaComp Technologies’ websites and not to the practices of third-party websites. It is a good practice for you to read all privacy polices provided by such third parties.
Use of Personal Information
ScotiaComp Technologies uses the information collected in order to respond to inquiries, provide services, process sales and procurement activities, and to operate our websites and services; improving the overall experience of our customers.
ScotiaComp Technologies will not rent, sell, or give away any information that can be used to identify you. We will not share your information with any third party other than is necessary to fulfill your request (i.e. Order Fulfillment, Authorized Service Contractor, Service Partners and Vendors, and logistics).
ScotiaComp Technologies uses anonymous demographic and behavior information in order to determine which products and services are the most relevant. This information may be used to present targeted content on the ScotiaComp Technologies website to visitors whose behavior indicates a particular interest.
We may use a trusted third party service provider to help us understand how visitors use the ScotiaComp Technologies website. These providers are only permitted to use the data collected to help us improve the ScotiaComp Technologies website and overall audience experience.
If required to do so by judicial or governmental authorities, ScotiaComp Technologies has the right to release information without notice about site users and customers. We will only release information to those parties to which we are legally compelled to release data and data released will be limited to required data only.
What Rights You Have Over Your data
All personal data is stored in a secure location. Certain information can be downloaded from the customer portal and other data will be sent at request as long as it does not violate the integrity or privacy of another person, company or ScotiaComp Technologies. If the information belongs to a business account, special permission may be required by that company. You must send an email to service@scotiacomp.net to request your information. A file will be prepared and encrypted. We will share the file using a secure system with access to this file for 30 days. It may take up-to 15 days to action your request depending on the amount of data.
If you wish to delete your data, we will delete as much of your personal data as possible, but certain information related to billing, work logs, audit logs, etc may not be deleted. Certain information must be retained because of the type of work completed. We will work to remove identifiable information wherever possible if it can’t be deleted. Send deletion requests to service@scotiacomp.net
Our goal is to ensure you have control over your data so please reach out if you have questions, concerns, or requests.
The Use of Cookies
The ScotiaComp Technologies website uses cookies to improve the audience experience. Cookies are small text files transferred to your computer’s hard disk drive through your web browser application and are used to collect and record data related to website preferences and usage. They are also used as a convenience feature to save you time and to provide a persistent user experience.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use a cookie to show success and failure messages to logged-in users, in response to certain actions, like joining a group. These cookies contain no personal data, and are deleted immediately after the next page load.
Visiting the login page sets a temporary cookie that aids compatibility with some alternate login methods. This cookie contains no personal data and expires after 1 hour.
ScotiaComp Technologies reserves the right to change this cookie policy. If changes are made to the configuration and/or use of cookies. An updated version will be published on this website.
The cookie policy explained above applies to anyone who visits the ScotiaComp Technologies websites, accesses services provided by ScotiaComp Technologies, makes a purchase or browses products, fills out a data collection form or uses other services on the ScotiaComp Technologies website that are used to transfer or access data. By browsing the ScotiaComp Technologies websites, you accept the cookie policy without conditions.
Transfer of Information Outside of the Country
By using the ScotiaComp Technologies website and providing your information in any other way, you agree to the storage and processing of your information outside of Canada and any country in which ScotiaComp Technologies affiliates or agents are located. Please note that by order of law, your personal information may be made available (without your knowledge) to government and judicial authorities in countries where we or our service providers store and process your information.
Protecting Your Information
Your security is critical. We employ security measures (security technologies and physical procedures) to ensure the personal information you provide (such as credit card numbers) remains safe. For example, the transfer of sensitive data (i.e. credit card information) over the internet is protected by Secure Socket Layer (SSL) encryption protocol.
How Long we Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Public posts are not considered private information. If there is a special circumstance, you may send your request to service@scotiacomp.net for review.
For users that register on our websites, we also store the personal information they provide in their user profile.
Information related to name, address, phone, email and other billing information as well as interaction history and information on serviced/managed devices is stored in our Customer Management system. We have several security measures in place to protect your data and limit your data to those that need it. Certain information can be accessed by the customer but is limited as a security requirement. Highly sensitive data, such as credit cards, are stored in another system that is monitored for access or change and has several policies in place to ensure it is protected. Highly sensitive data is also encrypted at rest in addition to other security mechanisms to ensure data is protected.
Data-Breach Procedures
ScotiaComp Technologies is always looking for holes in its security systems and for better ways to manage and protect data. When problems are found, we work quickly to fix them. In the event that data is ever lost, impacted customers will be notified by email and a support ticket will be generated to help each customer resolve any concerns they may have regarding such a breach. We hope it never happens but will work with the utmost importance to resolve any affected parties.
Updates to This Policy
ScotiaComp Technologies will occasionally change or update this policy when necessary. Please refer to this page periodically for the latest policy information.
Please Contact Us
If you have questions or concerns regarding this Privacy Policy or the security of the information you provide to us, please don’t hesitate to contact us at support@scotiacomp.ca or by calling 1 (902) 600-2523. Visit our Contact Us page for further contact information.
