Privacy Policy

Collecting Data
ScotiaComp Technologies is the sole owner of the information collected by its websites, services or other means. We collect information you voluntarily provide such as e-mail, name, address, and phone number. Information is also collected about your service requirements, payments, etc. and some data may be collected about your devices and networks. Only information that is needed to complete a service or that you share is collected.

We also collect computer and general website traffic information such as IP address, operating system, browser version, and referring domain name, as well as anonymous demographic information such as location, age, gender, and interests.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture and name is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

When you register for the site, you may be asked to provide certain personal data for display on your profile. The “Name” field is required as well as public, and user profiles are visible to any site visitor. Other profile information may be required or optional, as configured by the site administrator.

User information provided during account registration can be modified or removed on the Profile > Edit panel. In most cases, users also have control over who is able to view a particular piece of profile content, limiting visibility on a field-by-field basis to friends, logged-in users, or administrators only. Site administrators can read and edit all profile data for all users.

This site records certain user actions, in the form of “activity” data. Activity includes updates and comments posted directly to activity streams, as well as descriptions of other actions performed while using the site, such as new friendships, newly joined groups, and profile updates.

The content of activity items obey the same privacy rules as the contexts in which the activity items are created. For example, activity updates created in a user’s profile is publicly visible, while activity items generated in a private group are visible only to members of that group. Site administrators can view all activity items, regardless of context.

Activity items may be deleted at any time by users who created them. Site administrators can edit all activity items.

The content of private messages is visible only to the sender and the recipients of the message. With the exception of site administrators, who can read all private messages, private message content is never visible to other users or site visitors. Site administrators may delete the content of any message.

When accessing our websites or scanning for malware, your connection and all data on our servers is scanned by our Security System and certain anonymous information is collected at the server level using Imunify360. That information includes visitors IP addresses, URI, browser information, screen resolution as well as other location & browser metadata. Other data you may have shared such as comments, media and other information may be scanned. We might also collect HTTP/HTTPs query parameters, encrypted using one-way encryption (irreversible encryption used for comparison & analysis). If an attack is detected, we will collect HTTP parameters without using one-way encryption. We will still encrypt it for the purpose of transferring it to our servers. Please see Imunify360’s Privacy Policy.

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Information Collected by Other Websites
ScotiaComp Technologies may share links to third party websites. This Privacy Policy only applies to ScotiaComp Technologies’ website and not to the practices of third-party websites. It is a good practice for you to read all privacy polices provided by such third parties.

Use of Personal Information
ScotiaComp Technologies uses the information collected in order to respond to inquiries, provide services, and to operate our websites and services and improve the overall experience of our customers.

ScotiaComp Technologies will not rent, sell, or give away any information that can be used to identify you. We will not share your information with any third party other than is necessary to fulfill your request (i.e. Order Fulfillment, Authorized Service Contractor and shipping).

ScotiaComp Technologies uses anonymous demographic and behavior information in order to determine which products and services are the most relevant. This information may be used to present targeted content on the ScotiaComp Technologies website to visitors whose behavior indicates a particular interest.

We may use a trusted third party service provider to help us understand how visitors use the ScotiaComp Technologies website. These providers are only permitted to use the data collected to help us improve the ScotiaComp Technologies website and overall audience experience.

If required to do so by judicial or governmental authorities, ScotiaComp Technologies has the right to release information without notice about site users and customers. We will only release information to those parties to which we are legally compelled to release data.

What Rights You Have Over Your data
All personal data is stored in a secure location. Certain information can be downloaded from the customer care portal and other data will be sent at request as long as it does not violate the integrity or privacy of another person, company or ScotiaComp Technologies. If the information belongs to a business account, special permission may be required by that company. You must send an email to support@scotiacomp.ca to request your information. A file will be prepared and encrypted. We will share the file using a secure system with access to this file for 30 days. It may take up-to 15 days to action your request depending on the amount of data. 

If you wish to delete your data, we will delete as much of your personal data as possible but certain information related to billing, work logs, audit logs, etc may not be deleted. Certain information must be retained because of the type of work completed. We will work to remove identifiable information wherever possible if it can’t be deleted. Send deletion requests to service@scotiacomp.net